OUR DIFFERENCE

In the food and drink business, satisfying your customer's needs is how you make profit - it has been the same for us for over thirty five years.

With fuel and wage bills rising year on year and more competition appearing all the time, maximising those profits is becoming increasingly difficult - that's where ServEquip can add value. You want to grow your business by improving productivity, improving margins and decreasing ongoing costs - it's often those hidden costs, which are not budgeted for, which can make the difference in achieving real profitability.

We don't claim to have all the answers; we don't think anybody can.

Our success has been based on listening to our customers, working with you to identify your personal needs and then proposing a specific solution which suits your business. We specialise in supplying the catering equipment which actually makes you money - it's a question of how much it makes you, not how much it costs you! We certainly don't believe in selling you a "box" at the lowest price and then walking away - we want to supply you with a solution which will have the lowest lifetime cost and continue to support you.

As the sole suppliers of a prestigious range of high quality catering equipment, our trained personnel - from Sales to Service - really know the kit. Their role is to help you to make the right choices for your business. Perhaps you may be looking for more sales from hot food, cold drinks or ice cream; you may need to save money on energy costs, oil costs or wages- we supply packages to fit your bill.

Our business is about you; we don't just talk about customer service - we deliver it!

To ensure that we do, we employ an independent Customer Survey company to contact our customers each month to ensure that every aspect of our service delivered to you is at the high standard you deserve. Internally, each department has benchmarks measured monthly to ensure standards are maintained and exceeded - for example our factory trained Service Technicians regularly beat their target of 90% First Time Fix. Compare that to industry averages!

Over the years we have continued to work with major National Accounts in the Retail, Fast Food, Brewery and Restaurant sectors as well as thousands of independent customers. Two examples of our customers are KFC and J.D.Wetherspoon, both highly innovative and successful within their markets; that's where we add value, helping our customers to change, adapt, grow - and make profits!

We would welcome the opportunity to meet with you, to find out more about your business and to see if we can make suggestions to help you make profit.

What have you got to lose? Contact us to find out more about what we can add to your business.