ServEquip Limited Manufacturer Logos
 

Cooking equipment has come a long way in the last thirty years but then so have we…

Today, thirty years on from when we started in this business, ServEquip has evolved into an award winning company, cited time and again for not only our supply of professional, quality foodservice equipment but our expert guidance and advice.

Today, there are more catering outlets than ever before be it mobile fast food operators to Michelin starred restaurants, yet with a national shortage of 30,000 chefs, it is companies like us who are making the difference. We help caterers produce profitable, consistent menus time and again by helping them to choose the right equipment. Equipment that no matter who is operating it, it will deliver professional results and profits.

Today, we specify, supply, install and maintain millions of pounds of equipment from the very largest global fast food chains and supermarkets to smallest independent restaurant and convenience store.

Today, as we have always done, we prove to catering customers new and old, independent and global, the real value of investing in the right equipment and the right people - problem free profits.

Today, we can help you by recommending

    • The Right Choice
    • The Right Time
    • The Right Team

The Right Choice

Over the years we’ve learned a great deal about the foodservice business – and what it takes to succeed - experience that we are willing to share with our customers.

We are constantly on the lookout for tried and tested equipment that offers great value. By value we mean quality products which provide low cost of ownership, maximum earning potential and – of course – reliability. Consistent, money-making hardware that won’t let you down.

Because, with the right equipment, you can

    • reduce the need for highly skilled staff
    • increase consistency
    • reduce costs
    • increase menu offerings
    • reduce down time
    • increase profits

Once the equipment’s been selected, our expert engineers take over. They are all factory trained, and experts in health and safety, gas and electrical regulations, fault finding maintenance and service procedures. CORGI approved with ACOPS registered engineers you can be sure that installation and commissioning will be conducted to the highest industry standards.

The Right Team - Why Choose Us?

Because it''s more than just about the equipment…

At ServEquip we can specify, supply, install, train and maintain for everything from a single piece of kit to the creation of a blueprint for your foodservice operations – a complete manual, specifically tailored to your business.

What we can offer you is our expertise - honest, sensible, practical and effective advice as getting the best results from equipment is more than just about its technical specifications.

We will help any operator understand how the equipment will perform day in and day out, integrating into their existing operations to deliver results and profits before installation.

Trained for Success

We provide comprehensive training by experienced professionals who truly understand the foodservice business itself, know the equipment inside out and are thoroughly up-to-date with all the latest regulations. Their sole function is to share their expertise with you and even when they are not there - our Helpline services are available.

From half a day’s training on-site at a fast food outlet to in-depth workshops the length and breadth of the UK for national chains - whatever the training need, ServEquip''s professionals can accommodate - we will even come back to retrain new staff.

Service Champions

So what happens when it all hits the fan?

Well, we''re there because we know that what you need is help - and fast. So we don''t subcontract but provide our customers with our own specially trained staff available by ''phone or in person - wherever you are in the UK - seven days a week.

With our Technical Helpdesk, immediate and complimentary guidance and support is just a ''phone call away, with parts sent out the same day.

And if it can’t be solved over the ''phone, our expert, factory-trained engineers will normally reach you within 24 hours. Our performance and response times, and first time fix rates are monitored independently to help keep us on our toes - be sure to ask us what this month''s figures are.

We also keep accurate, up-to-date computerised records to ensure our promises of top quality service are meaningful. So, at a glance, we know the history of your equipment and any maintenance and servicing that has taken place. Saving time all round.

Service vehicles carry a uniquely comprehensive range of spare parts and our central warehouse always holds stocks of around 12 months’ spare parts.

And, if you want to keep lifetime costs low, together we can plan a routine, planned maintenance programme– proven industry-wide to reduce downtime and saving, in some cases, several hundred thousand pounds a year. As well as ensuring consistent product quality, and keeping staff and customers happy.

The Right Time

So when you choose, make sure you pick the right team - the team that will be on your side from start to finish - especially when the going gets tough.